Frequently Asked Questions
General Information
Q: What is Welkin Wellness?
Welkin Wellness is a virtual therapy practice that meets you where you are—literally and emotionally. We offer online mental health care for individuals, couples, and families navigating life’s messier, more complex moments. Our mission? To make therapy feel accessible, affirming, and real.
Q: Where do you offer services?
We currently support clients in Maryland, Virginia, Washington D.C., and New York. All sessions are held virtually, so you can log in from your couch, car, or wherever feels most comfortable and private.
Q: What types of therapy do you provide?
We offer a wide range of services tailored to your needs:
Individual therapy
Couples counseling
Family therapy
Group therapy (including parenting and anger management groups)
Emotional Support Animal (ESA) evaluations
Clinical supervision for fellow therapists
A downloadable social work licensure exam study guide
Whether you’re in crisis or just need a sounding board, we’ve got you.
Appointments & Getting Started
Q: How do I book a session?
Easy. Just fill out our Get Started form, and we’ll be in touch to schedule a free consultation. From there, we’ll match you with a therapist who fits your vibe and goals.
Q: Are all sessions virtual?
Yep! 100% online. That means no commute, no awkward waiting rooms, and no need to change out of your cozy clothes—unless you want to.
Q: How long are sessions?
Session length depends on the service:
Individual & couples therapy: 30, 45, or 60 minutes
Family therapy: 60 minutes
Group therapy: 2 or 3 hours
You’ll work with your therapist to find a rhythm and pace that works best for you.
Insurance & Payment
Q: Do you accept insurance?
Yes, we accept several major insurance plans for clients in MD, VA, and DC. We’re also working on offering the same in NY—stay tuned!
Q: Which insurance providers do you take?
We currently accept:
Aetna
Cigna
Optum
United Healthcare
Oxford
CareFirst
Not sure if your plan qualifies? Reach out and we’ll help you navigate it.
Q: Do you offer sliding scale fees?
We do. We know therapy is an investment—and we don’t want cost to be a barrier. Let us know during your consultation, and we’ll talk through options that work for your budget.
Emotional Support Animals (ESAs)
Q: How can I get an ESA letter through you?
Our process is simple and respectful. You’ll:
Fill out a brief ESA form
Meet virtually with one of our licensed clinicians for an assessment
Receive your letter within 24–48 hours (if clinically appropriate)
No gimmicks, no templates—just legit, licensed care.
Q: How much does an ESA letter cost?
It’s a flat fee of $255, which covers the evaluation and the official letter. No subscriptions, no hidden costs.
Clinical Supervision & Study Guide
Q: Do you offer clinical supervision?
Yes! We love supporting other therapists. Whether you’re pursuing licensure or looking for mentorship, we offer both individual and group supervision grounded in real-world clinical wisdom and cultural humility.
Q: What’s in the Licensure Exam Study Guide?
Our 47-page guide is packed with the kind of support you wish you had in grad school:
Key topics clearly explained
Test-taking strategies that actually work
Relevant, up-to-date material
Real-talk tips from licensed therapists who’ve been there
It’s digital, digestible, and designed to reduce your stress while boosting your score.
Additional Information
Q: Do your therapists reflect diverse backgrounds?
Absolutely. Our team includes therapists with lived experiences and identities that mirror the communities we serve. You’ll find cultural humility, affirming care, and people who just get it here.
Q: How can I contact Welkin Wellness?
Give us a call at (646) 504-8141 or shoot us an email at info@welkinwellness.com. You can also visit our Get Started page to begin your journey with us. We’d love to hear from you.